TERMS AND CONDITIONS

Any use by you of our website is conditional on your acceptance of these Terms and our Privacy statement. We may change these Terms without letting you know and therefore it is up to you to check this page for any changes. Your continued use of our website means that you have accepted these Terms and the Privacy statement.

PLACING AN ORDER

By placing an order with us, you will be deemed to have read, understood and agreed to our Terms and Conditions. If you are unhappy with or unclear about any aspect of these terms, please contact customer services before placing an order with us by email at info@wrqed.com and phone no. 020 7359 6336

Once you have placed an order with us we will send you a confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and WRQED for the sale of our products will only exist once an order has been accepted, processed and despatched to you at which point your credit/debit card will be charged for the value of the goods despatched.

Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate. Please see our delivery times and charges.

RECEIPT OF ORDER

WRQED must receive payment in full for your order before it can be accepted. Once your debit / credit card has been authorised and stock is checked, WRQED will send you an email confirming your order. Please keep this email for your records.

We can only accept orders for items that are in stock. In exceptional circumstances, if we are not able to fulfil an order we have accepted, your credit card will be re-funded with the original price and we will notify you by email. In no circumstances will we be liable to you for any additional amounts.

CONFORMITY OF GOODS

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

STOCK AVAILABILITY

We endeavour to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket.

YOUR RIGHT TO CANCEL

You have a right to cancel your order in writing by email to us within seven days of receipt and receive a refund of all charges. You will then need to return the item(s) to us by post. Parcels returned are returned at your own cost.

If you wish to cancel an order with us and it is within seven days of receipt, please email us at info@wrqed.com or telephone 020 7359 6336. Providing the conditions of our returns policy are met entirely (as stated below in Returns Policy) a refund will be provided.

RETURNS POLICY

If you are not entirely happy with the products that you have chosen, you must notify us within 7 days of receiving your item(s) and may return them to us within 14 days of receipt. We will be happy to offer you an exchange only, provided that the products are returned complete, in perfect condition, unused and with the original packaging.

Once we have received the item(s) and are happy they have been returned in the same condition as it was dispatched, we will issue you with a  credit on the purchase price of the goods for the purchase of alternate goods. Return of an item is at your own cost unless the item is faulty.

PRICES

All prices quoted on this website are accurate at the time of publication, are quoted in pounds sterling and are inclusive of UK sales tax (VAT) at the current rate.

PAYMENT

We accept online payment using a secure environment by debit / credit card. We currently accept Visa, MasterCard, Delta & Switch.

LINKS TO OTHER WEBSITES

We have placed links on this website to other websites we do not vet these websites and do not have any control over their contents and therefore we cannot accept any liability in respect of the use of these websites.

COPYRIGHT

All aspects of this web site – design, text, graphics, applications, software, underlying source code and all other aspects – are copyright WRQED and its affiliates or content and technology providers.

In accessing these web pages, you agree that no part of this web site may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the Website Owner.

TRADE MARKS

The trade marks, names, logos and service marks (collectively "trademarks") displayed on this web site are registered and unregistered trade marks of WRQED.

DISCLAIMER OF LIABILITY

WRQED makes every effort to ensure that the information provided on this site is accurate but mistakes do occur from time to time. As such, the services and information provided on this web site are provided "as is" without any warranty or conditions of any kind either express of implied.

WRQED will not be liable for any consequential loss or damage, expenses or any other claims for compensation which may arise from use of this site or its products.

WRQED takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

WRQED will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

APPLICABLE LAWS

Any dispute arising from the use of this web site or WRQED products will be governed by the laws of England and Wales.

OUR DETAILS

WRQED
11, 41 Morton Road
London
N1 3GF
Phone number : 020 7359 6336
E-mail : info@wrqed.com